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How otbbets Handles Your Personal Data

otbbets collects only the data needed to run your account, verify your identity, and process payouts through PayPal, Venmo, or Play+.

Data TransparencySecure Account StorageRight to Request DeletionPayPal & Venmo Payment PrivacyContact Us Directly
otbbets How otbbets Handles Your Personal Data
DATA SAFEGUARDS

How We Protect and Manage Your Data

Your account data sits behind encryption in transit and at rest. When you log in from a new device, we run a verification check to confirm it's you before giving access. Cookies on our platform are used for session continuity — keeping you logged into your account as you move between the sportsbook and casino sections — and for analytics that show us which parts of the platform need attention. You can adjust cookie preferences through your browser at any time without losing access to your account.

Encryption at Rest

Account data — including payment method references for PayPal, Venmo, and Play+ — is encrypted in storage. We don't hold plaintext credentials for any of your linked payment methods.

Cookie Policy

We use session cookies to maintain your login state across devices and analytics cookies to see where the platform can improve. No third-party ad-tracking cookies load without your consent.

Data Retention

We keep your account data for the period required by your state's applicable law. After you close your account, certain transaction records are held only as long as state regulations require.

Correction and Deletion

You have the right to request a copy of your data, correct inaccurate records, or ask for deletion where local law allows. Submit your request through live chat or email support.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have a question about how your data is used, want a copy of what we hold on your account, or need to request a correction or deletion, our support team handles all privacy-related requests. You can reach us through the live chat in your account dashboard, or submit a written request by email. We'll confirm receipt and give you a response timeline based on your state's applicable data-access rules.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Our team handles privacy requests alongside account questions — same channel, no separate form required to submit a privacy request.

Email Request

Send a written data request to our support email and we'll confirm receipt. State your account email and the specific action you're asking for — access, correction, or deletion.

Account Settings

Some data preferences — like marketing email opt-outs and communication settings — can be updated directly inside your account settings at any time, without contacting support.

Common Questions About Your Privacy

Privacy rules vary by state, and what you're entitled to ask for depends on where you're located. California residents, for example, have specific rights under state consumer-data law that go beyond what other states require. These questions cover the situations we hear about most — what data we collect, how your PayPal and Venmo activity is handled, what happens to your data after you close your account, and how to get in touch if something doesn't look right.

We collect your name, email, date of birth, and a government-issued ID when verification is required. Device and session data is also logged to protect your account from unauthorized access.

When you transact via PayPal or Venmo, we receive a payment reference from the network. We don't store your PayPal login credentials or Venmo password on our systems.

Yes, where local law permits you to request deletion, we'll process it once account closure and any regulatory hold periods are satisfied. Reach us through live chat or email to start.

We don't sell your personal data to marketing companies. We share data only when required by law, for payment processing, or for fraud prevention with our payment network partners.

Cookies keep you logged in as you move between the sportsbook and casino, and help our analytics team track how the platform performs. You can adjust cookie settings through your browser.

Retention periods depend on your state's financial regulations. We keep only what's required, for no longer than applicable law mandates. Ask us for specifics based on your location.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.